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Livsee CEO in Multi-Housing News

Concessions made the cover of Multi-Housing News this month, and Livsee had a seat at the table. The August feature, "Rethinking Concessions: Moving Beyond 'One Month Free,'" examines how operators are rethinking incentives in a market that has tilted toward renters. Founder and CEO Andrea Taylor was one of the industry voices MHN turned to, alongside leaders from RPM Living and Apartment Management Consultants. Her read on where things are headed was simple, yet reflective of what the industry is seeing: “Now we're starting to see more of a science behind (concessions)”

That idea runs through the whole piece. A month of free rent used to set a property apart. Now that nearly everyone offers it, it keeps a community on a renter's list without moving it to the top. What separates operators today is whether an incentive is built on real data about how residents behave, or simply thrown at an empty unit.

Andrea also described how far the competition has gone in the tightest submarkets, where some teams now add a free iPad or other items on top of multiple months of free rent. The full feature runs in MHN's August issue.

Finding Needles In All of Your Haystacks

Shelly L. Robinson of PMX Partners highlighted the impact of Livsee on leasing teams and residents in this short clip from the Rough Cut with Adrian C Danila. Thanks for the shout out Shelly!

Livsee Habla Español

Livsee speaks nearly any language a renter brings to the conversation and matches their tone while it does. Spanish is one of the most commonly spoken languages in the country, but plenty of leasing teams aren't staffed to carry a full conversation in it or work through issues.

On July 17, Raul reached out to a Livsee property with a simple "Hola, buenas tardes." Livsee answered in Spanish and stayed there, uncovering that he started an application using his daughter's email by mistake and wanted to finish it. Livsee conversed with Raul and pulled in the on-site team to update the email, leading to a completed application.

The possible language barrier here never became one, instead, it became one more application for the leasing team.

On The Horizon

Andrea takes the stage at the Broadband Communities Summit on August 26, with a session on how AI is reshaping the resident and support experience. Stop by and say hello.

What

Where

When

George R. Brown Convention Center, Houston, TX

August 25-27, 2026

Lake Forest Golf Club
Ann Arbor, MI

September 10, 2026

The Venetian
Las Vegas, NV

September 22–24, 2026

MGM Grand Hotel & Casino
Las Vegas, NV

November 16–18, 2026

In The News

The Headlines

The Sources

Our Thoughts

RealPage Blog

16.5% of units offered a concession in June, at an average discount of 11.1%; the largest average seen in more than 25 years, or roughly six weeks free on a 12-month lease. When discounts get this deep, the winners aren't the operators offering the most. The winners are operators who share the right offer to the right renter at the right time.

Zillow

Nearly 2 in 5 listings on Zillow offered a concession in June, but rates of concession vary widely across the nation, making blanket concession strategies a major miss. Sunbelt markets like Charlotte led the country with concessions on 67.1% of listings, followed by Denver at 65.9%, while markets like San Francisco, offered concessions on just 24.9% of listings.

Multifamily Housing News

National rent growth was flat in June and the story has two parts: Coastal and Midwest markets like New York, San Francisco and Chicago posted solid rent growth, while the oversupplied Sun Belt metros continued to decline. Absorption slowed sharply from last year and occupancy edged down to 94% as well, hinting at continuing oversupply despite strong demand

Get to Know the Team

With summer and sun in full swing, we asked, “What’s left on your 2026 Summer Bucket List?” A few responses from the team:

  • Andrea, CEO - Check out an upcoming Sunflower festival with my family! 🌻

  • Brent, Customer Success - We love nature and hiking, hoping to make it to Twin Falls outside of Greenville, SC soon. 🥾

  • Robert, Consultant - Road trip with friends 🚙

Stay in the Loop

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Want to learn more about Livsee? We’d love to chat. Schedule a demo, or reach out to [email protected] to meet with the team.

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